Client Strategy Associate

Seeking a relationship builder and entrepreneurial driver of project opportunity pipelines to accelerate business development efforts and create greater brand awareness!

YOUR MISSION AS CLIENT STRATEGY ASSOCIATE
IMPACT Strategies, Inc. (“IMPACT”) is excited to announce the search for a talented Client Strategy Associate. This position will partner closely with IMPACT’s ownership while reporting directly to its Vice President of Project Development & Strategy. This newly defined role will support the pursuit of all business development activities and serve as a passionate brand ambassador for IMPACT.

As Client Strategy Associate, you will work closely with clients to understand their needs, develop strategic project plans, and ensure successful execution of service by analyzing information, collaborating with internal teams, and acting as a key point of contact to maintain strong client relationships. Your mission is to drive buisness growth in the pipeline for IMPACT’s premier commercial construction services, prioritizing memorable customer experiences while serving as a key member of the business development team. You will identify and qualify leads while building meaningful relationships across the local Missouri and Illinois region.

At the team level, IMPACT’s mission is to be a Trusted Advisor to our clients through expertise in construction management, design/build and general contracting services. Our passionate team members and collaborative, accountable approach to construction delivery services lead to an outstanding client experience and raving fans. View recent projects and learn more at www.BuildwithIMPACT.com.

In this role, you will:

• CREATE CLIENT RELATIONSHIPS | Research and build strategy for relationship development in market sectors to identify potential clients. Maintain a continuous understanding of market direction and future movement. Utilize market relationships to identify key decision makers, sales contacts, and prospective construction opportunities.

• BRAND AWARENESS THROUGH PROACTIVE NETWORKING | Pursue introductions via networking and consistent conversations across various market verticals to identify key decision makers. Build brand awareness through proactive participation and involvement in professional associations, industry, and community events. Identify visible opportunities for IMPACT to consider serving as sponsors, supporters, or speakers.

• SALES PIPELINE STRATEGY | Support a healthy sales pipeline, pursuing high-potential relationships for project opportunities. Assist in qualifying potential projects, ensuring timely communications and action. Review opportunities with leadership to determine priority and decision according to IMPACT’s go or no-go decision matrix, along with input from the President and Vice President. Track and maintain accurate, timely information in HubSpot CRM, including relevant reporting, metrics, and status updates.

• SALES COLLABORATION | Support sales activities, including identification of client objectives and related client research. Become a trusted resource to potential and current clients, demonstrating IMPACT’s ability to add value in development, design, and construction projects. Collaborate with the design team including architects, engineers, attorneys, and finance organizations to demonstrate IMPACT’s value as a trusted construction partner.

YOUR EXPERIENCE AND QUALIFICATIONS

• You bring 3-5+ years of experience in client-facing activities including relationship building and/or traditional business development and sales strategies. Prior experience selling into design, construction or development industries desired.

• You exhibit the skills for a track record of success in relationship development and new business creation via identifying business prospects, researching sales targets, and creating meaningful and engaging opportunities to connect to share your product or service. You have proven experience building pipelines, tracking outreach activities, attending professional association or community events, and/or serving as a brand ambassador.

• You have exceptional communication skills and you build relationships with confidence as a trusted and confidential partner to internal and external stakeholders. You communicate transparently, proactively, and frequently, and you have a genuine, relational approach to stakeholder relations.

• You are proficient in a broad spectrum of digital tools and have experience managing relationships and pipelines utilizing a CRM (HubSpot or similar). You know how to carefully track client interactions, generate reports, and utilize available tools to ensure business development success.

• Your Education – You have completed a 4-year degree in marketing, business, architecture, construction, engineering and/or a related area. Advanced degree (MBA) ideal, yet not required.

WHY JOIN OUR TEAM?

• WE OFFER AN ENTREPRENEURIAL, INNOVATIVE CULTURE – Founded with an entrepreneurial spirit, IMPACT believes in empowering employees and is a great match for those who enjoy autonomy and ownership while collaborating with a team of supportive and talented colleagues. If you’re seeking to own a lead generation function from prospecting strategy to lead qualification to client relationships, this is the role for you.

• WE ARE A PEOPLE-CENTRIC ORGANIZATION – Creating raving client fans is what we do best. IMPACT is proud to support every client and boasts a high percentage of requests for repeat project work. The same philosophy applies to our internal team – we look for creative ways to support employee wellness, recognize employee contributions, and take care of our people at all levels of the organization.

• COMPETITIVE COMPENSATION & BENEFITS – IMPACT offers a competitive base salary and semi-annual performance bonus plan, along with comprehensive medical, dental, and vision benefits; paid time off; a fitness and wellness program; tuition assistance; service award trips every 5 years; and a matching 401k plan.

LOCATION & TRAVEL

This position requires a regular presence with prospective clients in our key markets and at our office in St. Louis Area (Clayton), as well as our office in Southern Illinois (Fairview Heights). Travel is limited to local and regional scope. Regular attendance at evening events to support business development efforts may be required.

READY TO APPLY?

Take the next step and share your resume with Occhio Search. Visit www.occhiosearch.com or contact hannah@occhiosearch.com to apply. All resumes, referrals and general inquiries will be held strictly confidential. IMPACT Strategies asks that all questions, referrals, and applications be directed to its retained search consultant at Occhio Search. No direct inquiries with IMPACT, please.

IMPACT Strategies is an Equal Opportunity Employer. We welcome differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status. All applicants who share this goal are encouraged to apply and we look forward to hearing from you!